Help Center

Liqd FAQ — Simple answers to all your questions

Whether it's about accounts, payments, bonuses, betting, or security — we've covered it all with straight answers. Search below or browse by category.

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Account-Related Questions

To register on liqd, you'll need an active mobile number or email address and a strong password. The sign-up process takes just 2 minutes. You must be 18 or older. Identity verification (KYC) may be required before your first deposit.

Each person may only register one account. Having multiple accounts violates our policy, and if detected, all associated accounts may be suspended. If you run into any issues, in the Help Center contact us.

on the login page and click the "Forgot Password?" link. Enter your registered email or mobile number and a reset link or OTP will be sent to you. The link remains active for 30 minutes.

Go to the "Identity Verification" section in your account settings. Upload photos of both sides of your National ID or passport. Verification is usually completed within 24 hours.

Reach out to our in the Help Center contact us. Our team will review your account status and resolve the issue quickly. Accounts are typically suspended temporarily due to repeated incorrect password attempts or unusual activity.
Payments & Transactions

liqd supports all major mobile banking services in Bangladesh — including bKash, Nagad, Rocket, and Upay — as well as a range of bank transfers. Visit the cashier page for the full list of payment methods.

The minimum deposit is ৳300. The maximum limit varies depending on your chosen payment method. For full details, visit the cashier page or Help Center See it.

Mobile banking withdrawals are typically processed within 15 minutes to 1 hour. Bank transfers may take 1–2 business days. Verified accounts enjoy faster processing.

Wait 30 minutes first. If it still hasn't arrived, contact us with a screenshot of the transaction via our in the Help Center get in touch with us. We'll resolve it as quickly as possible.

liqd does not charge any fees for withdrawals. However, your mobile banking provider may apply their own charges as per their policy.
Bonuses & Promotions

After opening a new account, the welcome bonus is automatically credited on your first deposit. To learn about the bonus amount and terms, Bonus page See it.

Every bonus comes with its own wagering requirements. Typically, you'll need to wager the bonus amount a set number of times. For full terms, see the on the Bonus page & in the Terms & Conditions available.

Yes, all verified account holders are eligible for the daily cashback. The amount depends on your betting volume and VIP level. For more details, on the Promotions page See it.

Bonuses cannot be withdrawn directly — wagering requirements must be met first. Once completed, any winnings become eligible for withdrawal.
Betting FAQs

We offer betting on over 20 sports, including cricket, football, badminton, tennis, basketball, and e-sports. To view the latest event listings, Sports Events Page See it.

You can place bets in real time as a match is in progress, with odds updating every moment. Before placing any live bet, make sure you're confident in your choice — once confirmed, it cannot be cancelled.

Once a bet is confirmed, it generally cannot be cancelled. However, if an event is cancelled or postponed, a refund may be issued in accordance with our policy.

Yes, liqd supports multi-bets and accumulators. Add multiple selections and go for bigger odds. To view Betting Tips, Betting Tips page See it.

The minimum bet amount is ৳50. Maximum limits vary by event and bet type. Higher limits are available for regular players.
Security & Privacy

Yes, liqd uses 256-bit SSL encryption. All your data is stored in encrypted form and is never shared with third parties. For more details, Privacy Policy Read more.

Go to "Security" under your account settings and enable "Two-Factor Authentication". An OTP will be sent to your mobile. Keeping this on prevents unauthorized access to your account.

Change your password immediately and in the Help Center let us know. If needed, we can temporarily lock your account and investigate.
App & Devices

Download Page to download the Android APK directly. iOS users can also find setup instructions on the same page.

The liqd app is approximately 30–50 MB in size and runs smoothly on any Android 5.0+ device, even on phones with limited RAM.

You'll get a notification when a new update is available as soon as you open the app. Alternatively, Download Page Download the latest version and install it over the existing one.
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What Makes liqd Different

Here's why thousands of bettors across Bangladesh choose liqd every day

Instant Payments

Deposit and see the funds in your wallet within minutes. Withdrawals are processed just as quickly.

24/7 Support

Our support team is available around the clock. Reach us via live chat or email — whichever works best for you.

Fully Secure

Your account and funds are protected with SSL encryption and two-factor authentication.

Live Betting

Place bets on real-time odds as the match unfolds. Every moment is a chance to make your move.

Regular Bonuses

From welcome bonuses to daily cashback — fresh offers are waiting for you every day.

Mobile App

Bet from anywhere with the liqd app — lightweight, fast, and fully intuitive.

Why Read the liqd FAQ

After joining liqd, many users find themselves wondering — where do I start? This FAQ page was built exactly for that. Whether it's opening an account, placing your first bet, understanding bonuses, or making a withdrawal, you'll find clear, straightforward answers here.

Our support team answers hundreds of questions every day, and we've put together the most frequently asked ones right here. Before reaching out to support, take a look at this page — chances are you'll find your answer straight away.

Account Registration & Verification

Signing up on liqd is quick and straightforward. You can create an account in just 2 minutes using your mobile number or email. That said, KYC verification is required before making large withdrawals — it keeps your account more secure and speeds up future transactions.

  • You must be 18 years of age or older.
  • Each person may open only one account.
  • A National ID or passport is required for KYC.
  • Once verified, you'll have full access to all features.

Simple Guide to Payments & Withdrawals

Depositing and withdrawing on liqd is straightforward. Transactions via bKash, Nagad, or Rocket take just a few minutes. Once a withdrawal is initiated, you'll usually receive your funds within 15 minutes. Make sure your KYC is completed before your first withdrawal — it's mandatory.

Keep in mind that bonus balance cannot be withdrawn directly. You must first meet the wagering requirements, after which any winnings are moved to your real balance and become withdrawable.

Everything You Need to Know About Betting

To start betting on liqd, first deposit funds into your account, then choose your preferred sport or event. Take time to understand the odds and always bet within your limits. Pay extra attention during Live Betting, as odds can change rapidly.

For newcomers, check out our Betting Tips page for tips and analysis from experienced bettors.

If you have more questions,

If you can't find the answer here, reach out to our support team directly. We're available 24/7 via live chat or email at support@liqd.ws.

Didn't find your answer?

Our support team is always ready to help. Reach us via live chat or email and get your issue resolved as quickly as possible.

Don't have an account yet?

Register in just 2 minutes, claim your welcome bonus, and start betting today.

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