Data Protection Policy

Liqd Privacy Policy — Your Data is Safe With Us

When you use liqd, keeping the information you share with us safe is our top priority. This Privacy Policy clearly sets out what data we hold, why we hold it, and whether it is ever shared with third parties.

Last Updated: January 2026
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How We Protect Your Privacy

Liqd's core pillars of data protection at a glance

End-to-End Encryption

Every transaction and piece of personal information is protected with SSL/TLS encryption, so no one can intercept your data in transit.

Your Data Is Never Sold

Your name, mobile number, and email are never sold to advertising companies or third parties — that's our commitment.

KYC Data in a Secure Vault

Copies of your national ID or passport are stored in a secure encrypted vault — accessible only to authorised staff.

Right to Erasure

After closing your account, you may request that your personal data be deleted — we will do so unless we are legally obligated to retain it.

Marketing Preferences

You can unsubscribe from promotional emails or SMS at any time. We respect your preferences.

Regular security audits

Liqd's data protection practices are regularly audited by independent third parties. Any vulnerabilities identified are addressed immediately.

1Introduction

Liqd ("we", "us") takes your privacy seriously and is fully committed to protecting it. This Privacy Policy ("Policy") explains when, how, and why we collect and use your personal information.

This policy applies when you use the liqd.ws website or our mobile app. By registering with liqd or using our services, you agree to the terms of this policy.

We believe transparency is the best policy. This document is written in plain, straightforward language — no legal jargon. If you have any questions, you're welcome to reach out to us at any time.

Key Point: Your data is a trust placed in us. We use it solely to serve you better — we never sell it, and we never misuse it.

2What Data We Collect

Liqd collects data in several ways — directly from you and automatically from your device. Here's a full breakdown:

Data Type Example Collection period
Identity information Name, Date of Birth, Nationality For registration and KYC verification
Contact Information Mobile Number, Email Address Upon Registration
Financial Information Payment Methods, Transaction History On deposits and withdrawals
Identity Documents NID Copy, Passport KYC Verification
Device information IP address, browser type, OS Platform Usage
Gaming activity Bet history, login timestamps While using our services

We do not collect sensitive data such as religious beliefs, political opinions, or health information, unless required by law.

3Why We Hold Your Data

Liqd never collects data without a reason. Every piece of information we gather serves a specific purpose:

  • Account Creation & Management: For account registration, login, and identity verification.
  • Service delivery: For bet processing, payment management, and bonus distribution.
  • Security assurance: To detect and prevent fraud.
  • Legal compliance: To comply with AML (Anti-Money Laundering) and KYC regulations.
  • Service Improvement: To analyze user experience and improve our services.
  • Contact: For important notices, transaction confirmations, and customer support.
  • Responsible Gaming: To identify and assist with excessive betting.

We only use your data for the purposes stated above. Your information is never used for advertising profiling or third-party marketing.

4Who We Share Your Data With

Liqd does not sell your personal data. However, limited information may be shared with select partners as necessary to operate our services:

  • Payment Processor: To process deposits and withdrawals — only the necessary financial information.
  • KYC verification services: To verify identity documents — through secure channels.
  • Technology Infrastructure: Cloud server and cybersecurity providers — they store data only and do not process it.
  • Regulatory Authority: Licensing authority — as required by law.
  • Law Enforcement: For court orders or investigations — only upon valid legal request.

Each third party is bound by a strict data processing agreement that requires compliance with liqd's privacy standards.

Plain and simple: Your data will never reach advertising networks, social media platforms, or marketing data brokers.

5Cookie Policy

Liqd uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

  • Essential cookies: Required for login sessions and security — the site cannot function without these.
  • Functional Cookies: To remember your language, preferences, and settings.
  • Analytics cookies: To understand which pages are most visited — anonymously, with no personal identification.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

6How Long We Keep Your Data

Liqd does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account information: For the duration your account is active, and for 5 years after closure.
  • Financial transaction records: Retained for 7 years under AML regulations.
  • KYC documents: 5 years after account closure, or as required by law.
  • Support contact: Retained for 3 years for dispute resolution.
  • Analytics data: Automatically deleted after 13 months.

Once the retention period ends, data is securely deleted or fully anonymised.

7Your Rights

As a liqd user, you have several rights over your personal data. We respect those rights:

Right to Access

You can find out exactly what personal data we hold about you.

Right to Rectification

You can correct any inaccurate or outdated information.

Right to Erasure

Your data can be deleted unless we are legally required to retain it.

Processing Restrictions

You can restrict how your data is used for specific purposes.

Data portability

You can request a download of your personal data.

Marketing Opt-Out

You can opt out of promotional communications.

To exercise any of these rights, email us at support@liqd.ws. We'll respond within 30 days.

8Children's Privacy

Liqd strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that a user is under 18 years of age, we will immediately close that account and delete all associated data.

If a parent or guardian believes their child has created an account on liqd, please contact us immediately at support@liqd.ws. We will act promptly.

9Policy Updates

Liqd may update this Privacy Policy from time to time. Before any significant changes, we will:

  • We will send a notification to your registered email.
  • We will display a clear notice on the platform.
  • We will update the "Last Updated" date at the top of the page.

Continuing to use liqd after any changes take effect means you accept the updated policy. We recommend checking this page regularly to stay informed.

10Get in Touch

For any privacy-related questions, requests, or complaints, please reach out to us. Our dedicated Privacy Team is here to help.

  • Email: support@liqd.ws
  • Help Center: liqd.ws/help-center
  • Response time: Typically within 24–48 hours

Our commitment: Protecting your privacy is at the heart of what we do. We take every request seriously and work to resolve it as quickly as possible.

Join a Safe & Transparent Platform

Your data is protected, your transactions are secure, and your experience on liqd is fully transparent. Register today and see the difference for yourself.

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